We are happy to service, repair or upgrade any hobby product we sell.
These services are performed Monday to Friday by our Service Technicians and are required to be booked in to ensure you are getting the best person working on your product. We do not perform on-the-spot service, installations, repairs or upgrades.
Here are a few of our service prices;
- Initial Assessment / Quote for Repair - $30 (minimum charge for all items booked in for a quote or repair)
- Soldering - Each item requiring soldering will be a minimum of $5 excluding plugs
- Decoder Fitting - Minimum $15 excluding the price of the decoder
- Hourly Rate - All other services, repairs or upgrades are charged in 15 minute intervals at $15 per interval. This does not include any replacement parts, AA or AAA batteries or fuel if required, these will be added to your invoice as separate items.
- Cleaning Fee - $15 if the item you have dropped off requires cleaning before we can commence your repair
Our turnaround times vary depending on demand and in some cases, we may be required to send your product back to the manufacture for assessment. For more information about warranty assessment click here