We make sure your orders are securely packed to avoid damage in transit. If you have the box and packaging your order arrived in, please pack it up as you received it and send it back to us.
Alternatively please ensure when you are returning products to us, they are placed in a carton and secured with packaging (Tissues, Newspaper etc).
Please include in the box along with your order a copy of our returns form.
See also "How to Submit a return"