Metro Hobbies

Join the Team 1

• Would you like to work with Metro Hobbies?

Christmas FAQs 5

• Delivery and Click & Collect Cut Off Dates for Christmas
• When will my order arrive?
• Can you get my order to me any faster?
• Do you sell Gift Cards?
• Do you offer Gift Wrapping?

Our Stores 2

• Box Hill
• Melbourne City

About Us! 5

• Our Story
• Community and Environment
• Metro Hobbies Youtube
• Website Terms of Use
• Disclaimer

Shopping with Metro Hobbies 7

• Price Matching
• Stock Locations & Store Transfers
• Do you ship internationally?
• Do you buy second hand products?
• Can you provide a quote for insurance purposes?

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Ordering Online 7

• How to set up an account
• Can I add to or change my order?
• Can I combine my orders?
• I placed an order and now the item is showing sold out. Will my order be shipped?
• What does Out of Stock mean?

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Your account 3

• Changing account details
• How do I change the email address associated with my account?
• Having trouble logging in to your Account?

Pre-Orders 5

• What does Pre-Order mean?
• Can I order something that is out of stock or pre-order?
• When will my pre-order ship?
• The Item I Pre-Ordered is now showing as Sold Out, have I missed out?
• The order I placed contains a pre-order product, when will it ship?

Shipping FAQs 13

• Shipping Guide & Pricing
• Shipping Method Overview
• When will my order ship?
• How can I track my order?
• How long will it take for my order to arrive?

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Click & Collect 8

• What is Click & Collect?
• How do I use Click & Collect?
• When will my click & collect order be ready?
• What do I need to bring when I collect my order?
• Can someone else collect my order for me?

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Shipping to New Zealand 7

• Which items are available for shipping to New Zealand?
• How much does shipping to New Zealand cost?
• How long will it take for my order to arrive?
• Can I track my order?
• Will I need to sign for my delivery?

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Payments 5

• Payment Methods
• Buy Now Pay Later
• Do you offer in store LayBuys?
• Credit Card Verification - 3D Secure
• Placing an order with Direct Deposit

Gift Cards & eGift Cards FAQs 9

• What is the difference between a Standard Gift Card and an eGift Card?
• How do I use my Standard Gift Card?
• How do I use my eGift Card?
• Do you sell gift cards?
• When does my Gift Card expire?

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Gifts 0

Returns 10

• Returns and Refunds
• Your Consumer Rights
• Change of Mind
• My item arrived damaged
• How to Submit a return

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Faulty Products and Our Warranty Procedure 4

• Metro Hobbies Warranty Procedure
• Traxxas Warranty Procedure
• Carrera Warranty Information
• Warranty Periods

Repairs 1

• Repairs

RC FAQs 7

• What is the difference between brushed and brushless motors?
• What is the difference between Mode 1 and Mode 2?
• What do RTF, BNF, PNP and ARF all mean?
• What is the average run time of a RC car?
• What does RTR mean?

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Batteries and Chargers 5

• What does 2S, 3S, 4S & 6S mean in a LiPo battery?
• Radio Control Battery Safety
• Radio Control Charger Safety
• What does mAh mean?
• What does the C rating mean in a LiPo battery?

New to RC? 11

• A beginners guide to Driving Radio Control Cars!
• Beginners Guide to RC Aircraft
• Are spare parts available?
• Storing your RC Car
• How to Maintain a RC Boat

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Plastic Model FAQ 4

• Understanding Model Kit Scales
• What do I need to complete my plastic model kit?
• Do model kits come with paint and glue?
• I've lost or damaged a piece for my model kit, can you help me get a replacement?

Gundam 3

• What is Gundam?
• Gundam Grades (HG/MG/PG) What do they mean?
• What tools will I need to build my Gundam Model?

Airbrushing 5

• Buyers Guide to Beginner Airbrushing
• What is the difference between Single Action and Double Action Airbrushes?
• My airbrush needs a good clean. I've been reading a lot of posts on how to clean airbrushes. I want to clean mine but i’m concerned about damaging the seals. What do you recommend?
• Getting in to Airbrushing
• Quick Look at Airbrush Paint Consistency and Airbrush Flow

Hobby Supplies FAQ 7

• Acrylic, Enamel and Lacquer Paints. What's the difference?
• Cutting parts off a Plastic Sprue
• What is the benefit of using extra thin glue?
• When should you use super glue and what on?
• What can I use to glue clear pieces?

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Train FAQ 14

• What is the difference between HO, OO and N scale?
• Do Hornby and Peco track work together?
• What is the difference between HO and OO scale?
• Can my OO scale train run on HO gauge track?
• What is the difference between DC and DCC?

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How to 2

• How to take care of your Model Locomotive
• How to Handle your Model Train

Slot Car FAQs 8

• Slot Car Buyers Guide
• What is the difference between digital and analogue sets?
• Can you run Scalextric Cars on Carrera track and vice versa?
• Can I get more track and cars for my slot car set?
• Will Carrera Digital Cars run on Carrera Evolution Track?

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How To 2

• How to Maintain your Slot Car
• How to replace slot car braids

Diecast FAQ's 4

• Where to start when collecting model cars
• Model Car Materials: Diecast, Resin and Composite
• What makes model cars collectable?
• What's the difference between diecast car scales?

Light My Bricks 2

• What are Light My Bricks?
• Do I need to install my Light My Bricks kit as I build my LEGO® set?

Board Games 3

• What's the difference between a board game and a tabletop game?
• Types of Board Games
• KayJays Top 4 Family Board Games

Privacy policy 1

• Privacy Policy

Opt-out policy 0

Product Recall 2024 1

• Traxxas Australia Product Safety Recall 2024

Product Recall 2021 1

• Product Recall - 1/10 ECX Desert Buggy, Monster Truck, ECX Brutus, Slipper Pad Spare Parts

Promotions 2

• KBD20 Voucher Terms and Conditions
• EOFY 2024 Sale Terms and Conditions

Coupons 1

• My coupon or promo code doesn't work