Shipping FAQs
Please keep in mind that our order processing time is 1-2 business days. Shipping estimates are from when your parcel is collected by the courier. ...
Wed, 10 Nov, 2021 at 4:01 PM
We know you want to receive your order as quickly as possible so we aim to dispatch all orders within 1-2 business days! You will receive a tracking number ...
Thu, 13 Jan, 2022 at 9:47 AM
A tracking number will be emailed to you on the day your order is dispatched. You will also be able to find your tracking number by viewing the order in yo...
Tue, 26 Oct, 2021 at 10:00 AM
Once your order has been dispatched you will receive a tracking number from the provider that we have shipped with. In most cases we will ship with Australi...
Wed, 10 Nov, 2021 at 3:52 PM
All of our deliveries require signature on delivery by default, as this is a more secure way of shipping. If you require Authority to Leave (ATL), please le...
Tue, 26 Oct, 2021 at 10:03 AM
Yes, We offer Star track Express in our check out! Please note: Outside of Metro areas Star track express may not be an option, if you cannot selec...
Thu, 2 Sep, 2021 at 4:43 PM
Yes, we can certainly ship your order to your PO Box. Please note due to size some bulky/oversized items are not accepted by Australia Post and may hav...
Wed, 30 Sep, 2020 at 11:53 AM
While all our shipments are tracked and require a signature on delivery by default, they are not insured. If you would like transit insurance as protection ...
Wed, 30 Sep, 2020 at 11:53 AM
All packages we send are tracked. Please be sure to track your order on the Australia Post or Startrack website for any helpful information about your packa...
Tue, 26 Oct, 2021 at 10:06 AM
Free freight applies to online orders over $99 which are of standard size/weight for delivery within Australia. The free freight option can only be used onc...
Wed, 21 Apr, 2021 at 3:05 PM